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Trustifi Email MDR for lean IT teams

Your inbox, watched around the clock

Trustifi's Email Managed Detection and Response adds real security analysts to your email protection. They investigate what gets reported, respond to what gets through, and keep the defenses tuned, so your IT team can get back to everything else.

The reality

Email security creates work that small teams cannot absorb

Good email protection does not end at the filter. Someone has to look at every message a user reports, decide whether a flagged login is a real takeover, and adjust policies as attackers change tactics. For a business with one or two IT people, that queue never empties.

The result is predictable: reports sit unread, suspicious activity is noticed days later, and the tools slowly drift out of tune.

"Is this invoice email real?"reported by staff
Unusual login to a finance mailboxneeds a decision
New phishing campaign hitting the sales teamneeds a response
Quarantine holding a client's legitimate emailneeds review

Example of a typical weekly email security queue.

How it moves

From Signed Up To Fully Watched

Email MDR sits on top of the Trustifi platform, so protection and the people running it arrive together.

Connect

Mail system linked

Trustifi connects to Microsoft 365, Google Workspace or Exchange with no MX record change.

Tune

Policies fitted

Protection is adjusted to your senders, suppliers and the way your people really work.

Watch

Analysts on duty

Reported emails and suspicious activity are investigated by Trustifi's analysts.

Improve

Defenses sharpen

Findings feed back into policies and awareness training, so the same trick works once at most.

What is included

Analysts, Plus The Platform They Run

The managed service is only as good as the tools underneath it. Trustifi brings both.

Email MDR analysts

Trustifi's security team investigates threats and incidents as an extension of your own IT staff.

Account takeover defense

AI learns each user's normal sending pattern and flags or blocks a mailbox the moment it changes.

Awareness training

Phishing simulations, educational banners and reporting show who needs help before a real attack does.

Archive and backup inbox

A tamper-proof cloud archive with eDiscovery, plus a backup inbox if your mail service goes down.

A relaxed business owner holding a coffee in their workshop office
What changes
24x7

Someone is always on it, and it is not you

With Trustifi's analysts and round-the-clock support behind your email, the reported-phishing queue gets answered and suspicious logins get a decision.

  • Reported emails investigated, not left in a folder
  • Takeovers caught by behavior, not by luck
  • Your IT team back on the projects that grow the business
With your IT provider

Three layers of people, one point of contact

your IT provider brings Trustifi in, coordinates with Trustifi's analysts, and stays your first call for anything email related.

your IT providerRollout, policy decisions and regular reviews with your team.
Trustifi analystsInvestigation and response on email threats and incidents.
Trustifi platformAI protection, encryption, takeover defense, training and archive.
Next

Hand Off The Inbox Watch. Keep The Control.

Managed email detection and response on top of Trustifi's full platform, run with your IT provider.

Start the Conversation →

Services as published by Trustifi on trustifi.com, September 2026.

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